EVENT TICKET TERMS AND CONDITIONS
The Sustainability Community (‘We’/’Us’) company number 14927403, accept bookings from delegates (“you”) at the Event (“Event” The conference or event that you will be attending as specified in the ticket booking) on the following terms and conditions.
Any query’s are to be directed to the Event team: enquiries@thesustinabilitycommunity.com
Once you have purchased a ticket, we will inform you via email of your booking. You must show this booking confirmation upon entry to an Event. Your entry pass will be issued on the day of the event.
Your name, company and job description provided in the ticket registration will be printed on your name badge on the day. This will also be used to create the event attendee list on the day. If you do not wish to have this information published, please contact the event team.
Tickets cannot be purchased for minors under the age of 18yrs. If you wish a minor to attend an event, please contact the event team. Any minors under the age of 18yrs must be accompanied by a parent, guardian or teacher. The accompanying adult must undertake their own risk assessment ahead of the event and will take full accountability and liability of any minors they are bringing to the event and their belongings.
Tickets are non-refundable and cannot be cancelled, exchanged or substituted after purchase.
Discount codes may be issued at our discretion or as part of the Membership package. These are subject to limited availability and are restricted to each event.
EVENT
The Sustainability Community are not responsible for the views and opinions of the speakers or exhibitors at the Event.
All workshops and seminars at our Events are filled on a first come, first served basis or clearly labelled as invite only.
We have zero tolerance for any abusive, inappropriate or threatening behaviour, illegal activity or vandalism or any act that could pose a health and safety risk. Failure to adhere to this may result in you being banned from the Event and/or Membership.
MEDIA
By purchasing a ticket, you understand that you may be filmed or photographed during the event by The Sustainability Community, speakers, partners, sponsors or others at the event for the purpose of marketing and exploiting the event in all media, worldwide, perpetuity. If you have any concerns about this please contact the Event team via email above.
Any media or marketing material created of the Event by us will remain the exclusive property of The Sustainability Community.
HEALTH AND SAFETY
As an attendee of an Event, you are liable for ensuring your own health and safety as well as that of others around you. Failure to comply with relevant laws, regulations or safety guidelines may result in immediate removal from the Event.
You agree that you will be solely responsible for the protection, safeguarding, and management of your property, belongings, and personnel during the Event.
If you bring any electrical equipment into the venue above a laptop, a PAT test certificate must be shown to the Event staff.
We are committed to accessibility for everyone. If you have any access requirements, it is your responsibility to notify the event team detailed above at least two weeks prior to the event to provide the adjustments required.
Should we provide catering at our events you may be ask to supply any dietary needs. It is your responsibility to provide this at the time requested to enable us to meet your needs.
CANCELLATION OR POSTPONEMENT
We reserve the right to make changes to the Event without prior notice including but not limited to; the venue, location, schedule, speakers, exhibitors and information within the Event app.
We have the right to cancel, reschedule or convert the Event to an online platform for whatever reason, including but not limited to a Force Majeure Event. Notification of any such cancellation or rescheduling will be provided to you as promptly as possible.
In the event of a cancellation, reschedule or change to the Event, your ticket will not be refunded but may be transferred to the new date and/or venue. If you are unable to attend the new date due to our rescheduling, we may at our discretion allocate your ticket to one of your colleagues.
DATA PROTECTION
Please see our Privacy Policy on how we handle your data: https://www.thesustainabilitycommunity.com/privacy-policy/
LIABILITY
If an event is cancelled or rescheduled for whatever reason, we will not be liable for any loss of costs you incurred (including travel or accommodation).
Except in the case of death or personal injury caused by our negligence, we will not be liable to you for any accident, injury, loss or damage suffered while attending our Event. In the event of a claim against us, our aggregate liability to you will be limited to the amount you have paid us.
LAW
These Terms and Conditions shall be governed by English Law. The English courts have exclusive jurisdiction over any claim or dispute.
